{"id":105380,"date":"2021-12-15T11:40:42","date_gmt":"2021-12-15T09:40:42","guid":{"rendered":"https:\/\/formota.ro\/faqs\/"},"modified":"2021-12-16T09:55:25","modified_gmt":"2021-12-16T07:55:25","slug":"faqs","status":"publish","type":"page","link":"https:\/\/formota.ro\/en\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1563876545665   hongo-stretch-content hongo-stretch-content-fluid  hongo_responsive_1563876545671\"><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-6\"><div class=\"vc_column-inner vc_custom_1563877747979  hongo_responsive_1563877747985\"><div class=\"wpb_wrapper\"><div class=\"alt-font heading-style-1 heading-1 hongo-section-heading hongo_font_1639560226625\">Shopping information<\/div><div class=\"separator-style-2 vc_custom_1561642938467 separator-style2-1\"><\/div><div id=\"accordion-style-4-1\" class=\"panel-group accordion-style-4 accordion-style-4-1\"><div class=\"panel panel-default\"><div class=\"panel-heading active-accordion\" ><a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-style-4-1\" href=\"#accordion-one-link-1\"><div class=\"panel-title alt-font\">The cost of products<span class=\"pull-right\"><i class=\"ti-minus\"><\/i><\/span><\/div><\/a><\/div><div id=\"accordion-one-link-1\" class=\"panel-collapse collapse in\"><div class=\"panel-body\"><p>Since all products are individual, the calculation is made by our managers depending on the request.<\/p>\n<\/div><\/div><\/div><div class=\"panel panel-default\"><div class=\"panel-heading\" ><a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-style-4-1\" href=\"#accordion-one-link-2\"><div class=\"panel-title alt-font\">Is there a minimum order amount?<span class=\"pull-right\"><i class=\"ti-plus\"><\/i><\/span><\/div><\/a><\/div><div id=\"accordion-one-link-2\" class=\"panel-collapse collapse\"><div class=\"panel-body\"><p>There is no minimum order amount.<\/p>\n<\/div><\/div><\/div><div class=\"panel panel-default\"><div class=\"panel-heading\" ><a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-style-4-1\" href=\"#accordion-one-link-3\"><div class=\"panel-title alt-font\">Can I change my order or address after the order has been placed?<span class=\"pull-right\"><i class=\"ti-plus\"><\/i><\/span><\/div><\/a><\/div><div id=\"accordion-one-link-3\" class=\"panel-collapse collapse\"><div class=\"panel-body\"><p>We are only able to make changes to your order if it has not yet been picked up by our forwarder. Please send an e-mail to info@formota.ro with your order number and the changes you want to make, such as an updated address or different item.<\/p>\n<\/div><\/div><\/div><div class=\"panel panel-default\"><div class=\"panel-heading\" ><a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-style-4-1\" href=\"#accordion-one-link-4\"><div class=\"panel-title alt-font\">Do you ship to my country?<span class=\"pull-right\"><i class=\"ti-plus\"><\/i><\/span><\/div><\/a><\/div><div id=\"accordion-one-link-4\" class=\"panel-collapse collapse\"><div class=\"panel-body\"><p>We ship to the following countries: Romania<\/p>\n<\/div><\/div><\/div><div class=\"panel panel-default\"><div class=\"panel-heading\" ><a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-style-4-1\" href=\"#accordion-one-link-5\"><div class=\"panel-title alt-font\">How do I know if my order was successful?<span class=\"pull-right\"><i class=\"ti-plus\"><\/i><\/span><\/div><\/a><\/div><div id=\"accordion-one-link-5\" class=\"panel-collapse collapse\"><div class=\"panel-body\"><p>You will be notified via e-mail, once the inquiry is completed.<\/p>\n<\/div><\/div><\/div><div class=\"panel panel-default\"><div class=\"panel-heading\" ><a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-style-4-1\" href=\"#accordion-one-link-6\"><div class=\"panel-title alt-font\">What if my order is incorrect?<span class=\"pull-right\"><i class=\"ti-plus\"><\/i><\/span><\/div><\/a><\/div><div id=\"accordion-one-link-6\" class=\"panel-collapse collapse\"><div class=\"panel-body\"><p>The order can be canceled from your personal account dashboard. If your order was maded as guest member, please send us an e-mail to info@formota.ro with your order number.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-xs-mobile-fullwidth vc_col-sm-6\"><div class=\"vc_column-inner vc_custom_1563876455456  hongo_responsive_1563876455461\"><div class=\"wpb_wrapper\"><div class=\"alt-font heading-style-1 heading-2 hongo-section-heading hongo_font_1639560427323\">Privacy Policy<\/div><div class=\"separator-style-2 vc_custom_1561642938467 separator-style2-2\"><\/div><div id=\"accordion-style-4-2\" class=\"panel-group accordion-style-4 accordion-style-4-2\"><div class=\"panel panel-default\"><div class=\"panel-heading active-accordion\" ><a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-style-4-2\" href=\"#accordion-one-link-7\"><div class=\"panel-title alt-font\">What is your privacy policy?<span class=\"pull-right\"><i class=\"ti-minus\"><\/i><\/span><\/div><\/a><\/div><div id=\"accordion-one-link-7\" class=\"panel-collapse collapse in\"><div class=\"panel-body\"><p>formota is committed to protecting your privacy. To process a purchase on our site, we collect your email, shipping, billing information. For more details see www.formota.ro\/privacy-policy.<\/p>\n<\/div><\/div><\/div><div class=\"panel panel-default\"><div class=\"panel-heading\" ><a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-style-4-2\" href=\"#accordion-one-link-8\"><div class=\"panel-title alt-font\">What if my item is damaged or faulty?<span class=\"pull-right\"><i class=\"ti-plus\"><\/i><\/span><\/div><\/a><\/div><div id=\"accordion-one-link-8\" class=\"panel-collapse collapse\"><div class=\"panel-body\"><\/div><\/div><\/div><div class=\"panel panel-default\"><div class=\"panel-heading\" ><a class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion-style-4-2\" href=\"#accordion-one-link-9\"><div class=\"panel-title alt-font\">How long will it take to process a return?<span class=\"pull-right\"><i class=\"ti-plus\"><\/i><\/span><\/div><\/a><\/div><div id=\"accordion-one-link-9\" class=\"panel-collapse collapse\"><div class=\"panel-body\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Shopping informationThe cost of productsSince all products are individual, the calculation is made by our managers depending on the request. Is there a minimum order amount?There is no minimum order amount. Can I change my order or address after the order has been placed?We are only able to make changes to your order if it has not yet been picked up by our forwarder. Please send an e-mail to info@formota.ro with your order number and the changes you want to make, such as an updated address or different item. Do you ship to my country?We ship to the following countries: Romania How do I know if my order was successful?You will be notified via e-mail, once the inquiry is completed. What if my order is incorrect?The order can be canceled from your personal account dashboard. If your order was maded as guest member, please send us an e-mail to info@formota.ro with your order number. Privacy PolicyWhat is your privacy policy?formota is committed to protecting your privacy. To process a purchase on our site, we collect your email, shipping, billing information. For more details see www.formota.ro\/privacy-policy. What if my item is damaged or faulty?How long will it take to process a...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-105380","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/formota.ro\/en\/wp-json\/wp\/v2\/pages\/105380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/formota.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/formota.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/formota.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/formota.ro\/en\/wp-json\/wp\/v2\/comments?post=105380"}],"version-history":[{"count":0,"href":"https:\/\/formota.ro\/en\/wp-json\/wp\/v2\/pages\/105380\/revisions"}],"wp:attachment":[{"href":"https:\/\/formota.ro\/en\/wp-json\/wp\/v2\/media?parent=105380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}